How long does it take for Geneva Wood to ask Medicare about a powered wheel chair?
The folks that have been trying to get my dad a powered wheel chair called this morning. You remember them, right? They've been "trying" throughout most of the year. Now they apparently need the paperwork from dad's doctor, *AGAIN*. So far she's filled out their 4 page form on why she thinks my dad needs a wheel chair three times, this'll be the fourth. They also need her to write him another prescription because the old one expired. This will make the third prescription that they have needed.
The last time they requested the form they demanded it be hand delivered back to their office, their fax machine apparently was not printing it out clearly. Today my mom complained about how long it has taken Medicare to say yes or no on the chair and the gal that she was talking to informed her that it's not Medicare, it's the folks at Geneva Wood that are taking all this time deciding if *they* will approve my dad for a powered wheel chair before they decide if they even talk to Medicare about it. ........(insert long unamused pause)........... Okay, so why does it take them eight months, three prescriptions and four multi-page forms to decide if a 77 year old retired veteran of three major wars with stroke-induced paralysis is worthy of five minutes of their time to ask Medicare if they will approve him for a powered wheel chair?
I mean, it won't cost Geneva Wood even one penny and they're yanking him around and not even bothering to *ask* Medicare about him? And he has Tri-Care which, for those who don't know what that is, picks up the cost of any prescribed things that Medicare don't pay for. So why is it taking them all this time and paperwork just to decide if they will or won't ask if he can get a chair that his doctor has said *repeatedly* that he needs?
I'm fed up with them. I dug back through the posts here and found the one I had posted for CouponChief for 1-800-wheelchairs1 and printed a bunch of things out for my mom to look over.
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1You can find that post here
The last time they requested the form they demanded it be hand delivered back to their office, their fax machine apparently was not printing it out clearly. Today my mom complained about how long it has taken Medicare to say yes or no on the chair and the gal that she was talking to informed her that it's not Medicare, it's the folks at Geneva Wood that are taking all this time deciding if *they* will approve my dad for a powered wheel chair before they decide if they even talk to Medicare about it. ........(insert long unamused pause)........... Okay, so why does it take them eight months, three prescriptions and four multi-page forms to decide if a 77 year old retired veteran of three major wars with stroke-induced paralysis is worthy of five minutes of their time to ask Medicare if they will approve him for a powered wheel chair?
I mean, it won't cost Geneva Wood even one penny and they're yanking him around and not even bothering to *ask* Medicare about him? And he has Tri-Care which, for those who don't know what that is, picks up the cost of any prescribed things that Medicare don't pay for. So why is it taking them all this time and paperwork just to decide if they will or won't ask if he can get a chair that his doctor has said *repeatedly* that he needs?
I'm fed up with them. I dug back through the posts here and found the one I had posted for CouponChief for 1-800-wheelchairs1 and printed a bunch of things out for my mom to look over.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1You can find that post here
posted by Sandra at 1:41 PM
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