Access Diabetic Supply cold call - and I do mean COLD

I got a call this morning from some gal that barely spoke English saying that she was from Access Diabetic supplies and wanted to talk to my dad. Her English was bad enough that I barely caught 'Access' and since I was expecting a call today from a place about getting my dad a powered wheelchair I assumed it was them calling me back so I told her I was his caregiver, could I help her?

She began telling me about how Medicare recipients can get their diabetes supplies for free so I stopped her (not an easy task) and asked how she got my information. She said that they are authorized to call people that have, in the past, filled out a card saying they wanted information on diabetes products and services. That made me think for a moment, and I do recall filling out a general information card like that at one time at my dad's doctor's office, but I did NOT put down any phone number. They had to have looked that up.

As I said, I could barely understand her English and as she launched back into her spiel I had to talk over her (several times "Ma'am... Ma'am... Miss... Ma'am... wait wait wait wait...") to get her to stop talking long enough for me to inform her that the request had to have been from six months to a year ago, and that my mother, the diabetic, has passed away.

Now, for any normal person this would have resulted in a "Oh, I'm sorry." :::shakes head::: This gal - She paused for just a fraction of a second and then, with no tone change from her spiel, said "What about *****?" (my dad's name). It is putting it mildly to say that I was dumbfounded for a moment, then I recovered from the "WTF?!?!!?" shock of her coldness and said "Can I please speak to your manager?" She promptly hung up on me. I think she realized that she had screwed up when she did not even offer up a "Oh, I'm sorry" and just pushed right on ahead asking about the next possible target to her cold call.

This kind of customer contacting is not merely unwelcome, but exceptionally uncalled for in the level of uncaring that the caller has for the persons on the receiving end of the call.

Travel

Me and my dad are looking at probably going down to Washington for a week to visit my older sister and see her youngest graduate from high school. My dad's doctor had been uneasy about his flying, but then ran a bunch of tests and he went and talked to her again and apparently she cleared him to go down. I still want to get a chance to confer with her one more time before we go, make sure that she does not have any kind of concerns, but if she says he's cleared for flying then we'll be headed down for my nephew's graduation and to hang out with my sister and her husband for a bit.

Too nice a day to work inside

It is a lovely day outside, bright sunlight shining down and clear skies. I want to get out there and enjoy the day, but I have to get work done in here on the computer that prevents that. People all around me are telling me there is no way that dad and I can save this place, and dad and I refuse to listen to any of them.

I bought some nasturtiums in town the other day, two packets each of scarlet reds and a jewel tone mix. Put them to soak night before last, then last night, after a 24 hour soak, I planted the seed two to a pot in some of those little Jiffy pot peat pot things. I'll let them grow up until they are decent sized little plants, then transplant them into mom's flower barrels out front.

Mom loved all kinds of flowers, but the one kind we have always had here have been the nasturtiums, so even if I can not afford any other kind of flower, I want to have nasturtiums in the yard this year. Or, as my dad has called them for years, Nasty Urchins.

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Need to stop forgetting to take my vitamins

I've been trying to remember to take a One-A-Day and a Ginkoba pill every morning when I get up, but have been very bad about that. I'm going to need to set them up where I keep dad's pill cup, so I'll remember to take them after giving him his pills in the morning. I've never really taken pills on a regular basis, so am finding that while I can remember easily that he needs pills, I seem to forget I need them too.

Oh, no... better idea. I'm going to store my vitamins with my instant breakfast stuff, since I take them with that anyway. Then I'll be sure to remember they need to be taken. Right now, where they are sitting on the desk, I tend to space them out half the time.

Appointment in town

Dad has an appointment with his doctor to have a nurse check his ears tomorrow, I'll be headed in with him and my sister to get that taken care of. He's considering maybe stopping by Wal Mart while we're out that far, but he hasn't decided yet it he really wants to or not, I figure we'll sort that out tomorrow while we're in town.

Right now I need to get some sleep. because I have a bunch of work to get done before I leave tomorrow, and wanna get that done early in the morning so I can hang out with my friend online while I'm working on it.